Click-to-Open Rate (CTOR)

email metric

01 Definition

Click-to-Open Rate (CTOR) meaning: The share of people who opened an email and then clicked a link inside it.

Click-to-open rate divides unique clicks by unique opens, showing how compelling the email's content was to those who actually opened it. Unlike click-through rate, it excludes people who never opened. Because it depends on open counts, it is affected by privacy features that inflate or hide opens.

Also called

click-to-openCTOR

Why it matters

How Click-to-Open Rate (CTOR) fits the work

It isolates how well the message and its calls to action worked once someone was inside, separating content performance from subject-line and deliverability effects.

In context

An email opened by 2,000 people that earned 300 unique clicks has a click-to-open rate of 15 percent.

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Practical note

Automated inbox scanning and privacy features can distort open counts, which changes the denominator, so treat CTOR as a directional signal rather than an exact figure.