Send Time Optimization

email delivery feature

01 Definition

Send Time Optimization meaning: Choosing when to send each email to raise the chance a recipient engages.

Send time optimization schedules emails for the moment each recipient is most likely to open or click, based on past activity or platform models. Many email tools offer it as an automated setting. It cannot guarantee engagement, since timing is only one factor among subject line, content, and inbox competition.

Also called

send-time optimizationSTO

Why it matters

How Send Time Optimization fits the work

Reaching someone when they usually check email can help your message stand out near the top of the inbox instead of being buried by later arrivals.

In context

The platform learns one subscriber opens email around 7 a.m. and schedules her newsletter to arrive just before then.

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Practical note

New subscribers lack enough history for reliable predictions, so the tool often falls back to a default time until it gathers activity data on them.