Task Flow
01 Definition
Task Flow meaning: A single, linear sequence of steps to complete one specific task.
A task flow is a straight sequence of steps that shows how a user completes one defined task, such as resetting a password. Unlike a user flow, it usually assumes one path with no branching. It is useful for detailing a process but does not capture the different routes real users may take.
Why it matters
How Task Flow fits the work
Task flows break a single process into clear steps, making it easy to spot friction or redundant actions in one specific job a user needs to finish.
In context
The password-reset task flow listed five steps, and the team cut it to three by combining the email entry and verification screens.
Practical note
Use a task flow for one linear process and a user flow when choices and multiple paths matter; mixing the two on one diagram usually makes both harder to read.